PrepKar, run by Swathi Ganti · account
Close my account
When you close your account, you are signed out on every device and your account is switched off straight away. If you change your mind within 30 days, write to support@prepkar.in and we will switch it back on. After 30 days your personal details and everything listed below are erased for good.
After 30 days
- Removes your profile, every answer, test attempt and report, flashcard, bookmark, note, streak, product event and waitlist entry, and signs out every device.
- Your consent record, if you gave one, is kept and marked withdrawn; if you write questions, your question-writer confirmation is kept too. They keep your email and, if you gave one, your name, as proof of what you agreed to and when, but are no longer linked to an account. Purchase records, if any, are kept for tax law but detached from you. This also deletes every Mains answer you sent: the photographs and the marking. We keep a note that your email address has used its free Mains markings, so a new account on the same address does not get them again. Everything else the privacy notice lists is removed, apart from the few records its section 6 says we keep.
- Nothing happens without the code from your inbox: someone who only knows your address cannot delete your account, and we never say whether an address has one.
The full list of what we hold is in the privacy notice. Stuck? support@prepkar.in.